Category

Career Services

Department

Miscellaneous

Job Title

International Accounts Associate - Foot Levelers - Roanoke, VA

Description

Summary: Supports international customers and distributors on a day-to-day basis.

Essential Duties & Responsibilities: ? Direct communication with international customers to provide marketing support and product information and resolve issues. o Organize mailings of catalogs and samples to all international partners o Assist with daily maintenance of international customer profiles o Email correspondence o Restock and coordinate shipment of marketing materials o Process returns and credits o Assist with A/R o Oversee shipping details for accounts o Send monthly statements and invoices to distributors and international doctors o Organize and compile monthly reports o Establish and maintain on-going client relations ? Coordinate with sales & marketing team to create and implement marketing and merchandising programs to international markets ? Gather, organize and analyze sales and market data for creating reports and developing strategic business plans ? Facilitate and manage multiple projects in a timely and efficient manner ? Qualify and respond to international inquiries to identify new business opportunities o Answer questions from patients looking for international chiropractors. ? Develop and build long-term customer relationships with distribution partners ? Provide trainings for new international customers ? Coordinate with Education Department to schedule webinars ? Enter contracts, schedule training and address all aspects of orders. ? Organize workload for efficient time-management. ? Serve on special project teams as requested, which may include: planning and coordinating meeting schedules, disseminating information, and organizing events. ? Maintain information binders and update as needed. ? Proficiency in French, Spanish and/or Mandarin a plus. ? Other duties and responsibilities as assigned.

Requirements: ? Two ? three years international experience in a professional business environment. ? Motivated, positive attitude required. ? Must work well in a team and be able to communicate well with individuals at all levels of the organization. ? Ability and willingness to travel. ? Ability to work flexible schedule as needed, including evenings and weekends. ? Must have strong interpersonal skills. ? Ability to communicate professionally with external business contacts. ? Computer proficiency including Word, Excel, Access, PowerPoint, Outlook, Skype. ? Ability to conduct analytical analysis. ? Excellent time management skills. ? Ability to represent Foot Levelers, Inc. in a highly professional manner, demonstrating poise, tact, and diplomacy. ? Demonstrate comprehensive knowledge of and support FLI's vision, values, confidentiality standards and code of ethical behavior.

Employment type: Full-time employee Required

Travel: Occasional Relocation covered: No

Education: BA plus 2-3 years experience - MA preferred  

Date Posted

October 30, 2009

Expires

November 30, 2009

Contact

Nancy Overton

E-mail

nancy.overton@footlevelers.com