Frequently Asked Questions
Alumni Directory FAQs
1. I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Roanoke College. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows Roanoke College to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
2. How do I know my information will only be used for directory purposes?
Roanoke College has a contractual agreement with PCI that states:
a. The names, addresses and information provided to PCI by Roanoke College for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
b. The Directory will be made available only to alumni of Roanoke College. Upon completion of the project, PCI will return to Roanoke College any and all electronic files that have been supplied by Roanoke College or produced by PCI in connection with the production of the Directory.
3. I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Roanoke College project. The representative will verify all the information we have on file for you and make any updates where needed.
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI's customer service desk at 1.800.982.1590.
4. Can anyone purchase a directory?
The Roanoke College Alumni Directory is available for sale only to Roanoke College alumni.
5. When will I receive my directory?
The total duration of the directory project is about 10 months. Since we began the project in February 2017 the directories will be distributed in December 2017.
Q. I have big news to share-a wedding, career change, new address, or a baby-or something even bigger. How do I update RC?
A. Email firstname.lastname@example.org or log on to Maroons Online to update the College on your exciting news.
Q. How do I get a copy of my transcript?
A. Obtain a copy of your transcript here. It will cost $5 per address and takes about one week to receive. Contact the Registrar's office for more information at 540-375-2210.
Q. How do I get access to the library or the fitness center? When I come to campus to use these amenities, where do I park?
A. To learn about all alumni benefits and privileges go here. You may purchase a pass to use the Cregger Center for $225/year at the Office of Campus Safety; check the Fitness Center website for hours as they vary by semester. You may use the library when it is open; to check out books, etc. you must obtain a "Guest Borrowers Card" at Fintel Library Lending Services free of charge.
Q. I know a high school student who would do well at Roanoke, who should I contact? I have an internship that would be perfect for a current RC student-who should I get in touch with?
A. To recommend a student that may be a great fit at Roanoke College, contact Courtney Penn, Director of Recruitment or Jonathan Lee, Director of Alumni Engagement and Student Enrichment. You may also contact Jonathan Lee or Career Services with internship opportunities for current students.
Q. How do I become a member of the Cornerstone Society, Society of 1842, Associates Society, the Presidents Society, or the Maroon Club?
A. For more information and how to join, Roanoke College's giving societies, go here.