Emergencies

Emergency and After Hours Care


Emergency Response
If you have a medical emergency, follow these steps: Dial 911.

  1. Give your name.
  2. Give your exact location.
  3. Give the nature of the illness or injury.
  4. Do not hang up until instructed to do so by the dispatcher.

For mental health emergencies, it is our goal to address the situation promptly. During regular business hours, contact Student Health & Counseling Services at (540) 375-2286.  

For life threatening situations, at any hour, please call Campus Safety at (540) 375-2310 or dial 911.  We are not a 24-hour service. However, RC counselors are part of the after-hours emergency response network available via Campus Safety at (540) 375- 2310. Please be aware that e-mail is not continuously monitored so this is not a way to receive immediate assistance.

Local crisis resources for after-hours mental health assessment
CONNECT- provided by Carilion Clinic
540-981-8181 or 800-284-8898

For non-emergency, please utilize TimelyCare 24/7 Telehealth or visit an after-hours medical/urgent care center

Local Urgent Care Centers
(please call for hours of operation and directions)

Velocity Care-West Salem
1935 West Main Street
Salem, VA 24153                                                                      
Phone# 540-375-8190

MedExpress
1336 West Main Street
Salem, VA 24153
Phone# 540-389-0374

Virginia Orthopaedic Direct +
1917 Electric Road, Suite 100,
Salem, VA 24153
Phone # 540-404-4251

AFC Urgent Care
602 Brandon Ave SW
Roanoke, VA 24015
Phone# 540-904-4431

Velocity Care
4035 Electric Rd Suite A
Roanoke, VA 24018
Phone# 540-772-8670