TimelyCare 24/7 Telehealth for Students

TimelyCare 24/7 Telehealth

TimelyCare is a telehealth program for all Roanoke College students designed to compliment the services provided by Student Health and Counseling. It gives students 24/7 access to a dynamic medical and mental health resource. 

TimelyCare features several types of appointments -- and all are free to students

  • Medical: on-demand and scheduled access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more. 
  • TalkNow: on-demand consultation with a mental health professional to talk about anything at anytime.
  • Scheduled Counseling: scheduled options to speak with a licensed mental health provider.
  • Health Coaching: access to a nutritional specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management and more. 

As demand for counseling and health services have increased, TimelyCare provides additional student-focused medical and mental health providers to serve Roanoke College students. TimelyCare also provides access to a diverse group of therapists, which has been a need identified by many Roanoke students. 

TimelyCare offers several options for mental health wellness. TalkNow is an on-demand counseling program where students can talk to a licensed physician or mental health counselor. These appointments typically are available with a short wait time and then a 30-minute average visit. Scheduled counseling appointments of 45 minutes may also be arranged for students (up to 12 per year).

Health Coaching is another resource provided by TimelyCare. Nutrition specialists help students adopt healthier lifestyle behaviors and address health challenges. Again, these appointments are free and open to all Roanoke College students.

Students are encouraged to set up their TimelyCare account via the TimelyCare app now, so it is ready to go when you need it. Please go to TimelyCare and create an account using your Roanoke College email address.

Many frequent questions and answers are provided in this TimelyCare FAQ document